A Clean Handoff, Documented: Rebuilding a Branch Network for an Out-of-State Integrator

At a glance

Client: An out-of-state integrator, for the Bozeman branch of a construction supply distributor with many locations across North America

Type: Partner field services, branch network rebuild

Services: site survey and written assessment, structured cabling, rack build, legacy equipment removal, testing, labeling, photo documentation

Scale: About 700 feet of new Cat6, front desk and warehouse drops, a new wall-mounted rack, every new run tested and documented

The constraint

An out-of-state integrator needed boots on the ground in Bozeman for one of its client's branches, part of a construction supply distributor with hundreds of locations across North America. The branch network had grown piece by piece, with equipment sitting wherever it fit. The branch couldn't go down during business hours, and the client's head of IT was also out of state, so every decision had to be confirmed by phone and backed up with photos.

Survey first, in writing

We walked the site with the branch manager, with the client's head of IT on the phone, pulled wall plates to confirm conduit paths, and sent a written field assessment with photos the same day. That report became the plan: a proper backboard and wall-mounted rack, consolidated power, removal of unused equipment, and clean, labeled cabling.

Working around the branch

Before install day we removed the legacy phone system and other unused gear so the space was ready. The install started at 5:30 AM at the branch manager's request, so new front desk and access point runs and the rack build were done before the day got busy. Every run we installed was labeled.

The rack rebuild

On a scheduled return visit, technicians pulled about 700 feet of new Cat6 from the demarc into the warehouse and assembled a new rack supplied by the integrator. After the branch closed, we photographed and documented every existing device and cable for the head of IT, then took the old rack down, moved everything onto the new one, and brought it back up. New runs were terminated, continuity tested, and dressed neatly through the warehouse.

What's in place now

  • A new wall-mounted rack on a dedicated backboard

  • New Cat6 to the front desk, an access point, and the warehouse

  • Unused phone equipment and legacy gear removed

  • Every new run terminated, labeled, and continuity tested

  • Before and after photo documentation in the client's hands

The result

The branch has an organized, documented network closet built around its hours, the client's out-of-state IT team had eyes on every step, and the integrator got a local partner who surveyed, built, and handed back the whole job in writing and photos.

Need a local field team in Montana?

If you're an integrator with sites in Montana, we'll show up on schedule, work with your client's IT team, and send back documentation you can hand straight to your customer.

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Wiring a Working Branch After Hours: A Regional Hardware Supplier’s Bozeman Office

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From On-Site Servers to Fully in the Cloud: Modernizing a Local Architecture Firm